试题详情
- 单项选择题How should a service representative provide closure at the end of a call for a client？（）
A、Explain the issues of the call， the steps taken to resolve them and query the client if they have any additional needs.
B、Explain the solution to the issue and then provide the client with the technicians contact information in case they have any questions.
C、Give the client a technical explanation on the issue and how it was fixed； throw any faulty equipment in the clients garbage.
D、Proceed to the next service call， check back with the client in a week to see if they have any additional needs.
- A
关注下方微信公众号，在线模考后查看
热门试题
- （）is commonly perfor
- A customer states th
- 为机架布线时，以下哪项是最佳做法？（）
- The nativeQ
- A small
- Failure of which of
- How is t
- A standard installat
- Which of the followi
- Which of the followi
- Which of the followi
- Windows 98Q
- A technician is work
- Which of
- In a wor
- 公司实施GFS备份标准。以下哪项可以形容
- Which of
- A user on a network
- Several users report
- Which of