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简答题英文表述题：罗斯买家olga对下面的订单提起了纠纷，纠纷原因是无法查询物流信息。要求:请邮件告知买家查询不到物流信息是因为双十一全球狂欢节导致了中国国内物流曝仓，物流信思更新延迟，为此给她带来不便深感抱歉。现在已经跟踪到这个订单的最新物流信思是离开中国飞往俄罗斯的途中。请她撤销纠纷!

  • Dear olga,

    Thanks for your support for us, we are glad to service for you.

    So sorry to heard that you couldn't track the package logistics information too. Duc to Double Eleven Global Carnival. most of China's logistics warehouse blasted. so the Logistics information update delay.

    I double check for you just now and informed that your package is on the way to

    Russia. please be patient.

    I am sorry for your inconvenience, hope your understood and withdraw the dispute

    Thank you very much

    Best Wishes

    Seller ID

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