试题详情
- 多项选择题What are three of the fields used in defining a CSQ in IPCC Express Enhanced?()
A、WrapUp Time
B、Service Level
C、Overflow CSQ
D、Agent Name
E、Automatic Work
F、CRS Application
- A,B,E
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A、WrapUp Time
B、Service Level
C、Overflow CSQ
D、Agent Name
E、Automatic Work
F、CRS Application
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