试题详情
- 单项选择题Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?（）
A、Put all other work orders on hold and assist the user with all their computer issues.
B、Have another technician take over support calls for this user.
C、Explain that the user needs to fill out a work order for the computer problems.
D、Ask the user to call another technician for more in-depth assistance.
- C
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