试题详情
多项选择题Which two of the following are valid CRS deployment scenarios?（）

A、IPCC Express communicating with the ICM via a standalone IPCC Gateway PG running on an expansion server  

B、IPCC Express communicating with the ICM via a co-resident IPCC Gateway PG

C、IPCC Express using the IPCC Enterprise Outbound option  

D、IPCC Express using the IPCC Enterprise CTI-OS Toolkit  

E、IP IVR integrating with IPCC Enterprise to function as queue point and self-service platform

  • B,E

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